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Frequently asked questions
Estimated delivery time
We have 5 large warehouses around the world and items will be shipped from the nearest warehouse to ensure 3-5 days delivered. More shipping, payment and return question, please to shipping center page.
Where item shipped from
All of the products shipped from US, we have two warehouses in California and New Jersey, orders will be shipped from the nearest warehouse according to your shipping address. More info please view shipping guide.
Our warranty policy
Autelkeytools.com provided a 1-year warranty and 1-year free online update service for all of the products except special items. Specific details are subject to product description. Our warranty policy
Vehicle coverage guide
MaxiIM series products have the most range of vehicle coverage but not for all cars (No one product can support all models until now.) lookup whether support Specific vehicles please to vehicle coverage page.